The United Way has released data about the type of calls that came into the state's 211 help line last year. In the Greater Danbury area, there was a higher percentage of calls from people looking for mental health and addiction services compared to other parts of the state. 211 call takers are trained to respond to a number of issues and to refer callers to local social service providers. The data from Connecticut can be found online at CT.211counts.org.