The Danbury Police Department has received an increase in complaints from local companies receiving phone calls from someone purporting to be from Eversource Electric. The callers inform the companies that they will shut off their electricity immediately if they do not make an payment over the phone. Eversource representatives never ask for instant payment in person or over the phone. Eversource does not require the use of prepaid debit cards. Customers who are scheduled for disconnection due to nonpayment receive written notice via the U.S. mail which includes the actions they can take to maintain service.