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DMV officials warn residents of potential delays at branches

After computer outages caused delays at Connecticut Department of Motor Vehicles branches statewide, the agency has urged residents to postpone their Wednesday visits.

DMV officials say Tuesday's delays were caused by intermittent outages of computer processing and severe slowdowns of processes that occurred during customer transactions. The delays then trickled down and negatively impacted wait times.

Connecticut residents needing to renew driver's licenses or identification cards have been advised to visit AAA instead of going to the DMV. Customers with expiring credentials have been given a grace period to renew through Thursday.


The wait times at the Danbury branch as of noon on Wednesday were about an hour for registration services.  Lice and ID card renewal wait times were slightly less.

DMV Commissioner Michael Bzdyra says the agency is aware of the inconvenience and work is being conducted "around the clock" to resolve the issue.

Computer problems have plagued the DMV since it switched to a new system last year.

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