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DMV warns of car tax bills going out from wrong towns

The state Department of Motor Vehicles is asking resident to check car tax bills to make sure all information is accurate.  The DMV says because of computer system changes made last summer, they've found an issue for about 50,000 residents.  Initially, 250,000 errors were detected by the DMV.  In some cases residents are receiving bills from the wrong town. 


Wilton Senator Toni Boucher, a ranking member of the Transportation Committee, says this is a continuing saga of problems at the DMV, the most public agency of the state. 


Commissioner Michael Bzdyra says one challenge they knew they would face with the software upgrade was data conversion.  He says the agency has done a diligent job of reducing the errors as much as possible. 


In order to straighten it out, residents are asked to call the town that issued the bill.  In the past, the DMV collected registration information in a variety of inconsistent ways, but the new system standardizes that information.  Officials say some of the issue stems from residents having one mailing address, but a separate place where the car is kept or most often used. 


Working with the DMV, the Connecticut Association of Assessing Officers says it's important that anyone receiving a bill from the wrong town not ignore the incorrect tax bill.


Boucher says this comes on the heels of wait times once again skyrocketing.  Over the weekend, Boucher says vehicle registrations came to a halt.  Information was able to be input right up to the end, and they weren't able to process it.

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