Newtown officials say Eversource has given the town misinformation. First Selectman Dan Rosenthal apologized to residents after initially saying that certain roads would be cleared, but crews showed up a day later. In past events, he says the information received from the community representative has been reliable and consistent. Rosenthal noted that the liaison is not to blame because it appears the approach taken by Eversource management has been to restrict the representatives’ access to the “war room”, where they plan and allocate resources. He says this is a complete departure from previous practice and has led to all kinds of frustration.