The Public Utilities Regulatory Authority has ordered Eversource to respond to a joint request by Ridgefield and Newtown asking for an investigation into their response to power restoration following Storm Isaias.
Eversource must coordinate with Ridgefield and Newtown to identify areas where the health and safety risk to residents is amplified by the power outage, and prioritize power restoration efforts in these areas, as consistent with Eversource’s approved Emergency Restoration Plan.
The Eversource incident commander or municipal liaison must community with each of Ridgefield’s and Newtown’s Office of Emergency Management to identify the additional resources to be made available for storm response in each respective town, and to provide detailed estimates for the remaining power restoration efforts.
PURA also ordered the utility to comply with its obligation under its Emergency Restoration Plan to provide its “communities with accurate, timely, and consistent information” by regularly updating the Towns on its restoration progress. Specifically, Eversource shall immediately notify the Towns of any delays to the estimated restoration times.