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PURA enacts customer credit, spoilage compensation provisions

Danbury State Representative David Arconti is touting a decision by the state Public Utilities Regulatory Authority to implement provisions from Take Back Our Grid Act in a timely manner. Effective today, a customer credit and spoilage compensation will be available.  Utility customers could be eligible for $25 for each 24 hour period of time, after 96 consecutive hours of an outage and $250 for medication and food that expired or spoiled due to a service outage lasting longer than 96 consecutive hours.

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Brian Kilmeade

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