Some mobile customers have reportedly had trouble getting through to 911 on their cell phones. Danbury officials say Verizon subscribers in the area may be experiencing issues completing phone calls to 911 and City departments. They have informed Verizon of the magnitude of this issue and caution users to dial 911 from an alternate phone line if possible. Texting 911, a service implemented in Connecticut in late 2018, appears to be working. This may be affecting users throughout the region, but Danbury officials say the City will stay in contact with the phone company until the issue is resolved.