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A local lawmaker is calling for an investigation into marketing tactics by Eversource. Danbury Representative David Arconti, chair of the legislature's Energy and Technology Committee is calling on the Office of Consumer Counsel to look into allegations of intimidation and providing ambiguous and inaccurate information to consumers.

State officials say this is related to the utility company's attempts to have customers in the South Windsor area sign up to convert from oil heat to natural gas. Reports are that Eversource used time-sensitive misleading information when selling their utility conversion plan to homeowners through mailings and door-to-door.

Arconti says ratepayers across the state should have transparency when making decisions on these vital deliverables.  He added that it's unfortunately been proven that lawmakers must keep an eye on the utility companies to ensure that customers are treated fairly and not just seen as a revenue generating component of their businesses.

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Todd Schnitt
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