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Official urges caution this Cyber Monday

Grey Thursday, Black Friday and Small Business Saturday are in the books.  Up today: Cyber Monday.  Online retailers have found that after people hit the stores over the weekend, they turn to the internet to see if there are better deals.  But state Consumer Protection Commissioner William Rubenstein says shoppers should be wary.


Rubenstein says the Department will work with people who feel they've been wronged while shopping online.  But he cautions that when a merchant has no contact with the state it's harder to engage those businesses to honor their commitments.


Rubenstein says shoppers should find companies with good track records, have been in business for a while and have a history of fulfilling orders.  He adds that shoppers should be aware of whether or not they're buying real goods.

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