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Connecticut's business registration system upgraded

Connecticut’s business registration system has been upgraded and is now fully integrated with Business.CT.gov, the state’s business portal that serves as a one-stop-shop for businesses and entrepreneurs to navigate state government requirements as effectively and quickly as possible. The integration allows business owners to login to fewer places in order to do business with the state. Instead of logging in to a separate business registration system after creating a checklist at the new portal, entrepreneurs now have a built-in experience. Connecticut’s business portal launched in the summer of 2020 and has been rapidly expanding under the administration’s efforts to build an all-digital state government. Since then, more than 19,000 new businesses have registered with the state.  Business support calls in the service center at the Connecticut Department of Economic and Community Development have dropped to only 3 to 4 minutes per call. Department of Administrative Services Commissioner Josh Geballe says the modernization happens one step at a time, and this is a large step.  The former businessman says the prior registry system, Concord, was one of the most antiquated and frustrating systems for Connecticut businesses and residents, and now it is finally gone.

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Brian Kilmeade

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