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Danbury officials authorize final step of 911 call center transfer

The Danbury City Council held a special meeting last night to approve a $750,000 transfer of funds to consolidate the 911 dispatch center.  Currently police and firefighters staff the call center, but New Jersey-based IXP will be taking over those duties.  Council President Joe Cavo says Danbury is one of the last places to still use police and fire staff to answer the phones.

 

Cavo says the consolidation and the use of civilians means more police and firefighters will be back on the streets doing what they were hired to do.  Three  police officers per shift will be back on street duty.  Officials estimate that the fire department will realize a million dollar savings over the next few years.

 

The contract is for three years.  The police station was designed to have the capacity to handle a call taker center.  The space, the room and the equipment are all set to go.

 

There will be a six month cross over with police and firefighters sort of training IXP dispatchers.