By next month, the new Western Connecticut 911 dispatch center will go live. Danbury Mayor Mark Boughton says Phase One was completed this week at the Police Station. Boughton says two civilians were manning the front desk when he walked into the Station on Monday.
Boughton says civilian dispatching represents a $1 million-per-year increase of proactive policing for the community. He says residents will see quicker response times by police, more traffic enforcement, and a greater emphasis on quality-of-life enforcement. Danbury Police foot patrols on Main Street were also brought back.
Financially, after an initial two-to three-year up-front investment, Boughton says taxpayers will see a significant savings. That will be driven by a reduction in overtime, and a reduction of staffing through attrition.