In addition to the seeming lack of utility crews staged in areas where they would be needed the most, municipal officials say there is another big issue that needs to be addressed. 

New Milford Mayor Pete Bass says there's been a complete lack of communication and coordination with town leaders.  He says they haven't been able to get assessment of crews coming in and out of town.  In prior storms, municipal officials knew exactly where the crews are working. 

Bass says that's also a departure from requirements by PURA following the 2011 storms.

Ridgefield First Selectman Rudy Marconi says it's worse than just a lack of communication by Eversource to municipal officials.  He says the mutual aid crews weren't able to get timely details about restoration work they were supposed to be doing.  He says they're doing the best they can, but aren't getting critical information. 

Marconi says finally got a call on Day 8 that the town was getting trucks coming in, and where they would start.  He called that unforgivable and demanded action against the utility. 

Marconi says Connecticut deserves better and called on Eversource executives to step forward and admit their wrongdoing.