Utilities in Connecticut have put reforms in place to be better prepared for severe wather.

Last fall, New Fairfield First Selectman Pat Del Monaco participated with the Towns of Bethel, Newtown and Ridgefield in the Public Utilities Regulatory Authority investigation into the Eversource response to Tropical Storm Isaias.  As a result, PURA found that Eversource did not adequately implement the municipal liaison program, execute its Make Safe protocol, effectively communicate to customers or secure adequate resources in a timely manner to protect public safety and restore power. 

PURA has ordered specific corrective actions on each topic, and are now required to be in place.  Del Monaco notes that Eversource is required to identify and track customers that require electrical service for life maintaining equipment.  The company must contact these customers before, during and after storm events.