A preliminary review of state police consolidated dispatch has been completed by the new Commissioner of the Department of Emergency Services and Public Protection. Weeks after restoring 24-7 coverage to all state police barracks, Commissioner Dora Schriro yesterday announced a plan for handling all calls to state police. She says administrative calls will be directed to troops, while 911 calls will be handled at consolidated dispatch centers.
Of the 1.5 million calls to state police last year, 60 percent were administrative while the remaining 40-percent were 911 calls.
Field testing of a new plan started this week at Troop A in Southbury, with full implementation expected by the fall. Schriro says this will give the agency the change to assess the plan and make any adjustments before statewide implementation is done. While dispatches in the eastern and western parts of Connecticut have been consolidated, plans are on hold for the central region.
She is also calling for a working group to be formed of dispatchers, troopers and municipal representatives to address issues and concerns that may arise.